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Updated ISACA CGEIT Exam Questions in PDF Document

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The Certified in the Governance of Enterprise IT Exam certification exam consists of 150 multiple-choice questions and is four hours long. CGEIT Exam is computer-based and is available at various testing centers around the world. The passing score for the exam is 450 out of a possible 800 points.

ISACA Certified in the Governance of Enterprise IT Exam Sample Questions (Q56-Q61):

NEW QUESTION # 56
Which of the following would be the BEST way to facilitate the adoption of strong IT governance practices throughout a multi-divisional enterprise?

A. Ensuring each divisional policy is consistent with corporate policy
B. Ensuring divisional governance fosters continuous improvement processes
C. Mandating data standardization across the distributed enterprise
D. Documenting and communicating key management practices across divisions

Answer: D

NEW QUESTION # 57
A large financial institution is considering outsourcing customer call center operations which will allow the chosen vendor to access systems from offshore locations. Which of the following represents the GREATEST risk?

A. Lack of network availability
B. Inconsistent customer service and reporting
C. Inadequate business continuity planning
D. Loss of data confidentiality

Answer: D

Explanation:
Loss of data confidentiality represents the greatest risk for a large financial institution that is considering outsourcing customer call center operations, as it would expose sensitive customer and business information to unauthorized access, disclosure, or misuse by the chosen vendor or other third parties. Data confidentiality is especially important for financial institutions, as they deal with personal, financial, and transactional data that are subject to strict regulatory and legal requirements, such as the General Data Protection Regulation (GDPR) and the Payment Card Industry Data Security Standard (PCI DSS). A breach of data confidentiality could result in reputational damage, customer dissatisfaction, legal liability, and financial loss for the financial institution. The other options are not as great, as they are more related to the operational or performance aspects of outsourcing, rather than the security or compliance aspects of it. Reference: : CGEIT Review Manual (Digital Version), Chapter 4: Risk Optimization, Section 4.3: IT Risk Management, Subsection 4.3.1: IT Risk Management Overview, Page 153 : CGEIT Review Manual (Digital Version), Chapter 5: Resource Optimization, Section 5.3: Security Resource Management, Subsection 5.3.1: Security Resource Management Overview, Page 192 : Offshore bank call centers face risks around privacy, resilience amid COVID-191 : Call Center Outsourcing Risks and How to Mitigate Them

NEW QUESTION # 58
Which of the following domains of CGEIT aims to guarantee that the IT function remains aligned with the organization's strategic objectives?

A. Risk Management
B. IT Governance Framework
C. Value Delivery
D. Strategic Alignment

Answer: B

NEW QUESTION # 59
The use of new technology in an enterprise will require specific expertise and updated system development processes. There is concern that IT is not properly sourced. Which of the following should be the FIRST course of action?

A. Update the enterprise architecture (EA) with the new technology.
B. Perform a risk assessment on potential outsourcing.
C. Review the IT balanced scorecard for sourcing opportunities.
D. Assess the gap between current and required staff competencies.

Answer: D

Explanation:
The first course of action when the use of new technology in an enterprise will require specific expertise and updated system development processes is to assess the gap between current and required staff competencies.
This course of action involves identifying the skills, knowledge, and abilities that are needed to implement and manage the new technology, and comparing them with the existing capabilities of the IT staff. By assessing the gap between current and required staff competencies, the enterprise can determine the extent and nature of the sourcing challenge, and plan for appropriate solutions, such as training, hiring, or outsourcing. According to one source1, "A competency gap analysis is a process of identifying the difference between what is required for a person to perform their role effectively and what they actually possess." The other options are not the first course of action when the use of new technology in an enterprise will require specific expertise and updated system development processes, but rather some of the steps or outcomes that can follow or result from the gap assessment. Performing a risk assessment on potential outsourcing is a step that involves evaluating the benefits and drawbacks of delegating some or all of the IT functions related to the new technology to an external service provider. This step can be done after assessing the gap between current and required staff competencies, and identifying outsourcing as a viable option. Updating the enterprise architecture (EA) with the new technology is a step that involves incorporating the new technology into the holistic view of the enterprise's IT environment, including its goals, principles, standards, policies, processes, technologies, and systems. This step can be done after assessing the gap between current and required staff competencies, and ensuring that the new technology aligns with the enterprise's strategic objectives and business requirements.
Reviewing the IT balanced scorecard for sourcing opportunities is an outcome that involves measuring and reporting on the performance and value of IT sourcing activities and outcomes. This outcome can be done after assessing the gap between current and required staff competencies, and implementing the chosen sourcing solution. References := What is Competency Gap Analysis? Definition & Examples

NEW QUESTION # 60
Which of the following will BEST help to ensure that the governance of enterprise IT is consistently executed?

A. Regular review of IT policies and procedures
B. Established and monitored IT management processes
C. Experienced and skilled IT leadership
D. Defined key risk indicators

Answer: A

NEW QUESTION # 61
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